At Cavoodle Nest AU, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information from you when you interact with our website, place an inquiry, or purchase a puppy. This may include:

• Full name
• Contact details (phone number, email address, residential address)
• Payment information (for transactions only; we do not store card details)
• Details regarding your experience with pets (to ensure responsible adoption)
• Any other relevant information you provide during communication

2. How We Use Your Information

Your personal information is collected to ensure a smooth adoption process and high-quality customer service. We may use your information to:

• Process and confirm puppy reservations
• Provide updates on puppy availability and care instructions
• Arrange transportation and delivery of your puppy
• Respond to inquiries and customer service requests
• Comply with legal and regulatory requirements

3. Data Protection & Security

We take the security of your personal data seriously and implement appropriate measures to prevent unauthorized access, misuse, or loss. Any sensitive information (such as payment details) is processed securely through trusted payment gateways.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information. However, we may share your details with:

• Veterinarians for health certifications and vaccinations
• Shipping and airline nanny services for secure puppy transportation
• Regulatory authorities if required by Australian law

5. Cookies & Website Tracking

Our website may use cookies to enhance user experience and improve site functionality. Cookies help us analyze website traffic and personalize content. You can manage or disable cookies in your browser settings.

6. Your Rights & Access to Information

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Opt-out of marketing communications
• Request the deletion of your data where applicable

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of external sites and encourage you to review their policies separately.

8. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on our website.

By using our website or services, you agree to the collection and use of your personal information as outlined in this Privacy Policy.